The people of the Netherlands have a rich culture that has shaped them for hundreds of years, and if you're visiting the country, you have a wonderful opportunity to experience this firsthand. Take this chance to learn proper Dutch communication.
• Greetings. The way people greet one another in the Netherlands is a very important part of tradition. When seeing a friend, a strong handshake or three kisses on both cheeks is common (among men and women). If people see one another from a distance, they will wave but not shout, since that is considered to be very impolite. There are also specific greetings to be used on the telephone: both individuals will identify themselves before starting the conversation. To not do so is seen as very rude.
• Respect. In the Netherlands, calling one another by first names (except among children) is reserved only for close friends and relatives. When speaking with anyone else, the people use last names and titles as a matter of traditional respect.
• Directness. The Dutch see directness as a very positive personality trait that has been cultured in society for years. When speaking with another person, they look them straight in the eyes and are not subtle. Although they seem to other abrupt, this quick way of making a point is something that the Dutch people love about one another.