Here are six essential elements to utilize in creating a great department::
Purpose – A great department displays clarity in its role and direction. This purpose is…
defined…not assumed
intentional…not accidental
clear…not convoluted
discovered…not dictated
Passion – A great department exudes eagerness, intensity and inspiration. This passion is…
powerful…not destructive
contagious…not dormant
energizing…not draining
sincere…not fake
internally fueled…not externally manufactured
Performance – A great department delivers excellence, on time and under budget. This performance is…
productive…not just busy
excellent…not just mediocre
focused…not scattered
measured…not vague
Trust – A great department operates with genuine and mutual respect. This trust is…
earned…not automatic
genuine…not phony
mutual…not one way
acknowledged…not commanded
easily lost…not tenured
Communication – A great department consistently engages in good “messaging.” This communication is…
clear…not fuzzy
useful…not pointless
concise…not verbose
up-front…not concealed
two-way…not one-way
issue oriented…not personalized
welcomed…not discouraged
Sustainability – A great department has both an eye on the moment and an eye on the future. This sustainability is…
long-term…not short-sighted
team-driven…not solo
responsible…not reckless
balanced…not one dimensional
perpetually profitable…not full of dreams and empty ideas
By incorporating these six elements into its philosophy, an organization can construct a great department…regardless of the industry, its geography or the season of maturity of the company.