What are the Key Essentials of a Great Department?

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Here are six essential elements to utilize in creating a great department::

Purpose – A great department displays clarity in its role and direction. This purpose is…

defined…not assumed

intentional…not accidental

clear…not convoluted

discovered…not dictated

Passion – A great department exudes eagerness, intensity and inspiration. This passion is…

powerful…not destructive

contagious…not dormant

energizing…not draining

sincere…not fake

internally fueled…not externally manufactured

Performance – A great department delivers excellence, on time and under budget. This performance is…

productive…not just busy

excellent…not just mediocre

focused…not scattered

measured…not vague

Trust – A great department operates with genuine and mutual respect. This trust is…

earned…not automatic

genuine…not phony

mutual…not one way

acknowledged…not commanded

easily lost…not tenured

Communication – A great department consistently engages in good “messaging.” This communication is…

clear…not fuzzy

useful…not pointless

concise…not verbose

up-front…not concealed

two-way…not one-way

issue oriented…not personalized

welcomed…not discouraged

Sustainability – A great department has both an eye on the moment and an eye on the future. This sustainability is…

long-term…not short-sighted

team-driven…not solo

responsible…not reckless

balanced…not one dimensional

perpetually profitable…not full of dreams and empty ideas

By incorporating these six elements into its philosophy, an organization can construct a great department…regardless of the industry, its geography or the season of maturity of the company.



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