Management is about executing and controlling…making sure processes are done right. Good management accomplishes things through positive means. While it may sometimes be necessary to rely on the authority of the position, managers who inspire others to join the cause are often more successful in the long run. A good manager understands and respects the need for a positive and encouraging corporate culture. He also understands that subordinates will rise to the level of expectations placed upon them. Effective management, therefore, places strong emphasis on creating and maintaining individual and departmental goals.
Good managers also understand the importance of motivation and teamwork. They take the time to get to know their employees’ professional aspirations, motivating factors and general outlook on the company. In dealing with subordinates, they are not intimidating, but very approachable. At the same time, being approachable doesn’t mean that a manager loses his place of authority. Employees need that strong leader to look up to. However, he understands the importance of teamwork and using persuasion rather than authoritatively dictating orders.
Finally, good management relies heavily on excellent communication skills. The effectiveness of communication within an organization can powerfully determine the levels of frustration, chaos or satisfaction. Good managers understand the importance of clear, precise and thorough directions, as well as the necessity of listening first. When an office environment is less than ideal, the importance of listening becomes even more paramount. Managers who fail to listen often misjudge employees’ intentions, confuse issues and jump to the wrong conclusions. By seeking to understand first, a good manager avoids these pitfalls and understands the real issues.